Terms & Conditions

Welcome to Sayzora Hospitality.

These Terms & Conditions apply to the use of the Sayzora Hospitality website and the information provided about our holiday apartments.

1. Property Information

Sayzora Hospitality provides information about holiday apartments, including descriptions, photographs, locations, amenities and availability.

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

2. Availability

The availability information displayed on our website is provided for information purposes and may change according to reservations and availability on the booking platforms used for our properties.

3. Reservations

Reservations for our properties are made through third-party booking platforms, including Booking.com and Airbnb.

When making a reservation through one of these platforms, the guest is subject to the terms, conditions, cancellation policy and payment conditions of the respective booking platform and the applicable property.

4. Guest Responsibilities

Guests are responsible for taking reasonable care of the accommodation and its contents during their stay.

Guests must respect the property, other residents and the rules of the building or community.

5. Occupancy and Conduct

Guests must comply with the maximum occupancy specified for the property.

Parties, events or activities that disturb neighbours or breach applicable property or community rules are not permitted.

Guests must comply with all applicable laws and regulations during their stay.

6. Property Rules

Additional rules may apply to individual properties. These rules will be communicated through the applicable booking platform or to the guest before or during the stay.

7. Accuracy of Information

Photographs and descriptions are provided to give guests an accurate representation of each property. Minor differences may occur due to maintenance, refurbishment or changes to furnishings and equipment.

8. Legal and Regulatory Requirements

Accommodation is provided in accordance with the applicable laws and regulations governing tourist accommodation in the Canary Islands.

Guests may be required to provide identification or other information where required by applicable Spanish or Canary Islands regulations.

9. Privacy

Personal information provided through third-party booking platforms is processed in accordance with the privacy policies of those platforms and applicable data protection legislation.

10. Contact

For questions regarding our properties or your stay, please contact Sayzora Hospitality through the contact details provided on our website.

11. Acceptance

By using this website, you acknowledge that you have read and accepted these Terms & Conditions.